November Webinar Series – Marathon Style

October 28, 2009 by Profiscience Partners

Profisciencē Partners is pleased to announce its second webinar series and this time we’re doing it in marathon-style fashion! We’ve selected two dates in November where we’ll deliver different sessions every 30 minutes. That way you can attend as many as you’d like and each one will start and end promptly every half hour.

Because September’s webinars were so popular, we’ll be repeating some of those sessions along with a variety of new topics. If you attended any of the September webinars, be sure to review the list of topics.  We’re sure you’ll be interested in what we’ve added for November.

MARATHON 1 – DEMO SERIES
Thursday, November 12, 2009

Learning Management
UniversitySite Product Demo

12pm ET | 11am CT | 10am MT | 9am PT

UniversitySite is the award winning learning management system that provides a framework for performance improvement through a centralized online learning center that delivers the information necessary to drive change in across an organization.  UniversitySite is designed to complement the way law firms deliver training and development for attorneys and staff, and is used by law firms across the country and around the world.
 
Michael Barshinger, President of Profiscience Partners, will provide a 30-minute overview of UniversitySite’s Learning Center, from the perspective of an attorney or secretary in need of training to master new skills or comply with mandatory training programs.  For those who are interested in seeing InstructorSite, the administrative center for UniversitySite, following the demo of the Learning Center, Michael will also conduct a 20-minute session on the publishing of learning activities to the Learning Center and tracking activity and progress, and he will also be on hand to answer your questions.

Skill Assessment
SkillSite Product Demo

12:30pm ET | 11:30am CT | 10:30am MT | 9:30am PT

SkillSite is a comprehensive web-based solution that provides end-to-end implementation and management for assessment, enabling law firms to successfully drive performance improvement.

Designed exclusively for law firms, SkillSite provides document proficiency assessments designed exclusively for law firms and is the only product on the market today that creates and imports personalized learning plans into your LMS so employees can quickly access their assessment results and complete prescribed training, allowing them to focus immediately on learning and acquiring new skills. This unique capability enables firms to take an important step after assessment, which is to provide the right training to close identified skill gaps and for the first time ever, facilitate more learning with less training.
 
Theresa Lundquist, Chief Learning Strategist for Profiscience Partners, will provide a 30-minute overview of SkillSite, an Assessment Management System designed to implement, score, and manage legal-specific, competency-based assessments for employees and new hires. Following the session, Theresa will also be on hand to answer your questions.

Learning Management
InstructorSite Product Demo

1pm ET | 12pm CT | 11am MT | 10am PT

Prerequisite Webinar Suggested:
This webinar builds on the UniversitySite Product Demo (Learning Center) webinar. Those interested in this webinar are strongly encouraged to attend the UniversitySite Product Demo (Learning Center) webinar first.

InstructorSite is a component of UniversitySite, used by management to design and publish learning resources to UniversitySite’s Learning Center. UniversitySite is the award winning learning management system that provides a framework for performance improvement through a centralized online learning center that delivers the information necessary to drive change in across an organization.  UniversitySite is designed to complement the way law firms deliver training and development for attorneys and staff, and is used by law firms across the country and around the world.
 
Michael Barshinger, President of Profiscience Partners, will provide a 30-minute overview of InstructorSite from the perspective of an instructor responsible for developing employee skills and manage change throughout the organization.

Learning Management
UniversitySite 8.0 Sneak Peak
 
1:30pm ET | 12:30pm CT | 11:30am MT | 10:30am PT

Prerequisite Webinar Suggested:
This webinar builds on the UniversitySite Product Demo (Learning Center) webinar and the InstructorSite Product Demo. Those interested in this webinar are strongly encouraged to attend the UniversitySite and InstructorSite demos first.

Daniel Wallace, Director of Product Management for UniversitySite at Profiscience Partners, will provide a 30-minute preview of new features in UniversitySite 8.0.

Learning Management
Leveraging SharePoint with UniversitySite
 
2pm ET | 1pm CT | 12pm MT | 11am PT

More and more law firms are moving their Intranets into SharePoint and exploring ways to leverage SharePoint to increase the visibility of important information traditionally stored in disintegrated back-end systems.

Marti Phillips, National Training Manager of Andrews Kurth, will join Michael Barshinger, President of Profiscience Partners, will provide a 30-minute demo of the SharePoint pages designed to pull-forward and organize UniversitySite hosted eLearning for Word, Excel, PowerPoint, Outlook, and other mission critical software applications.

Help Desk/Service Management
SupportSite Product Demo
 
2:30pm ET | 1:30pm CT | 12:30pm MT | 11:30am PT

Day to day business operations of law firms small and large experience recurring tasks that affect productivity often leading to the need to create specialized service centers. Today, law firms have service centers for Information Technology, Human Resources, Facilities, Word Processing, Photocopying and Fax services, to name a few. Each service center shares something in common: they provide a service that is needed by attorneys and staff in order to be productive in their respective jobs. SupportSite a framework for streamlining the workflow process of service centers utilized by law firms.

Michael Barshinger, President of Profiscience Partners, will provide a 30-minute overview of the first of Profisciencē Partners flagship products, SupportSite.  In this session, Michael will demonstrate how SupportSite streamlines the process of completing incoming jobs within the constraints of acceptable service level standards and how SupportSite provides a framework to ensure workflow processes comply with the standards required by firm management.

MARATHON 2 – STRATEGY SERIES
Thursday, November 19, 2009

Learning Management/Skill Assessment
It’s Time to Rethink Your Office 2007/2010 Training Strategy
 
12 pm ET | 11am CT | 10am MT | 9am PT 

Designing and leveraging your rollout as a learning experience that ensures secretaries will significantly improve their document production skills calls for a bold and comprehensive Office 2007/2010 rollout strategy. Additionally, training departments in law firms today face increased pressure and scrutiny from managing partners to justify expenses and quantify their business decisions, and this requires a compelling training strategy tied to specific and clearly defined business goals with support from the key decision makers in the firm.

Theresa Lundquist, Chief Learning Strategist for Profisciencē Partners, will provide a 30-minute overview that targets why identifying tangible outcomes—such as improvements in secretary performance, an increase in productivity, and a reduction in costs—points to the firm’s ability to successfully increase attorney to secretary ratios, provide better desk coverage across teams, and significantly improve client service—and by implementing a training platform that supports these goals, training departments will capitalize on the potential to deliver training that has real business impact.

Skill Assessment
Law Firm Case Studies
 
12:30 pm ET | 11:30am CT | 10:30am MT | 9:30am PT 

SkillSite is a ground breaking Assessment Management System, and when used to assess the legal document proficiency skills of employees and new hires, law firms are able to effectively address specific business challenges, one of which is the significant increase in secretary workloads resulting from higher attorney to secretary ratios, which firms are currently ill-equipped to handle.

Theresa Lundquist, Chief Learning Strategist for Profisciencē Partners, will provide a 30-minute overview of two law firms that each implemented strategic performance improvement initiatives to improve the document production skills of their secretaries, and how Profisciencē Partners  partnered with them to achieve their goals to improve secretary performance by measuring and addressing document proficiency skills using SkillSite.

Learning Management/Skill Assessment
What Law Firms Don’t Want to Know About the Legal Documents They Produce
 
1pm ET | 12pm CT | 11am MT | 10am PT 

The day is coming when law firms will recognize the importance of closing document production skill gaps for attorneys who construct their own documents.

Michael Barshinger, President of Profiscience Partners, will deliver a 30-minute webinar on the risks facing law firms tied to the shift of document production workloads from legal secretaries to Gen X and Gen Y attorneys.  Law firms, specifically managing partners, are mostly unaware of the new risks stemming from ill formatted documents including substantively incorrect legal documents and the malpractice potential.  Additionally, Michael will address the most frequently occurring issues and share why law firms are beginning to think differently about attorney training and development.

Skill Assessment
Defining Core Competencies That Support Best Practices for Legal Document Production
 
1:30 pm ET | 12:30pm CT | 11:30am MT | 10:30am PT 

By definition, what is the difference between core competencies and the application of best practices for legal document production, and how do these two support one another?

Theresa Lundquist, Chief Learning Strategist for Profisciencē Partners, will provide a 30-minute briefing to clarify why employees should master specific technical skills that support best practices and how these skills represent core competencies necessary for proper construction and efficient document production according to legal industry standards. Additionally, Theresa will address the critical need to measure core competencies for document production in law firms, and the impact of significantly improving these important skills for secretaries and support staff.

Learning Management/Skill Assessment
The Business Case for Skill Assessment & Calculating ROI
 
2pm ET | 1pm CT | 12pm MT | 11am PT 

Most organizations believe there is value in employee training and development, but quantifying that value in terms of dollars and cost savings is a difficult and challenging task.

Michael Barshinger, President of Profisciencē Partners, will demonstrate the importance of building a business case by introducing the business drivers for skill assessment and how calculating ROI will not only improve productivity, but also save a firm thousands of hours of lost time in productivity—and millions of dollars.

Skill Assessment
Defining a Change Management Strategy That Drives a Successful Assessment Initiative
 
2:30 pm ET | 1:30pm CT | 12:30pm MT | 11:30am PT 

As you prepare for skill assessment, analyzing the impact on your employees is essential. The first step in preparing for a performance improvement initiative is to identify the different groups that will be affected by conducting assessment, and to understand both the critical concerns and the change that will impact employees.

Theresa Lundquist, Chief Learning Strategist for Profisciencē Partners, will provide a 30-minute session on the significance of implementing a change management strategy that addresses the organizational change required for a successful assessment initiative, including the importance of crafting formal communication that conveys the right message to your employees and those who will be supporting those employees during the process of change.

Announcing the Profisciencē Partners Stimulus Package

June 1, 2009 by Profisciencē Partners

With the economy taking its toll on both budgets and employee resources, Profisciencē Partners is actively doing its part to lower costs and help firms improve performance and efficiency through strategic learning and skill development.

The economic downturn has had an unprecedented impact on U.S. law firms and firm management is being challenged to make difficult decisions to improve efficiency.  We understand this calls for an unprecedented response from solution providers.  As experts in learning and performance management Profisciencē Partners delivers products that improve proficiency, leading to sustainable outcomes, and improved organizational performance and efficiency.

For the month of June, Profisciencē Partners is offering savings opportunities on our learning and performance management software solutions: UniversitySite, SkillSite, and SupportSite.  To take advantage of this offer, contact sales@profiscience.com.

Traveling Coaches and Profisciencē Partners Announces Launch of CLASSroom, Subscription-Based Technology Training for Small Law Firms

May 26, 2009 by Profiscience Partners

May 18, 2009, New Orleans, LA — Traveling Coaches and Profisciencē Partners today introduced CLASSroom, an online technology training program designed for smaller law firms, delivered and powered by UniversitySite, Profisciencē Partners’ flagship learning management system favored by law firms throughout North America. The announcement came at the Association of Legal Administrators Annual Conference where Traveling Coaches and Profisciencē Partners jointly presented a timely session on ways that firms can increase productivity and proficiency while reducing overhead expense. CLASSroom is the distillation of Traveling Coaches’ years of experience providing technology training to the legal industry. The virtual CLASSroom is perfect for smaller law firms that need advanced technology training based on legal-industry best practices, but need to carefully watch costs associated with external training resources and customized content.

“Our goal in developing CLASSroom is to provide smaller firms with expert training that until now, only large firms could afford,” said Gina Buser, Chief Executive Officer of Traveling Coaches. “CLASSroom will increase a firm’s competitive advantage during these tough economic times without adding the overhead cost of trainers, training rooms and curriculum development.”

CLASSroom includes the same CLASSe (Continued Learning and Software Skills for eLearning) curriculum used by hundreds of larger law firms and over 80,000 users. The program features self-paced and instructor led training as well as reference materials, assessments and hands-on exercises using legal documents. The content delivery, scheduling and progress reporting are powered by Profisciencē Partners’ UniversitySite, enabling employees to quickly locate answers to “how to” questions and request future training using a wish list.

“The generic training options available to smaller firms are of little value because they don’t address the unique way law firms use technology,” said Charlene LeMaire, Chief Learning Officer of Traveling Coaches. “The virtual CLASSroom allows us to share our legal-specific curricula with thousands of small firms whenever and wherever they need training.”

“Leading law firms in the U.S. have implemented UniversitySite as part of a strategic initiative to develop learning strategies to improve employee skills and expertise, so we are very pleased to provide our LMS as a platform to support CLASSroom as an affordable solution for small law firms to drive their training initiatives,” said Michael Barshinger, President and CEO of Profisciencē Partners.

About Traveling Coaches
Traveling Coaches is the unrivaled authority on user adoption of technology. More than a training company, Traveling Coaches’ comprehensive solutions ensure increased productivity and reduced support cost for the legal industry’s mission critical processes: document production and management. Since 1995, over 650 law firms and corporate legal departments, including the majority of the AmLaw 100, have partnered with Traveling Coaches to increase the ROI of their technology investments. From consulting to application integration, coaching to curriculum, skills assessment to learning management, Traveling Coaches is the common denominator of successful technology initiatives.

About Profisciencē Partners
Profisciencē Partners (www.profiscience.com) is a leading provider of software solutions for learning and performance management for the legal industry, which includes UniversitySite (LMS), SkillSite (Assessment Management System) and SupportSite (Help Desk) as a suite of product offerings. As experts in strategic education and performance consulting, Profisciencē Partners delivers products and services to law firms in the United States and abroad.

100 Frequently Asked Questions About UniversitySite

April 4, 2009 by Profisciencē Partners

Download the new FAQ for UniversitySite written for both existing and prospective customers interested in UniversitySite as a learning management tool for implementing and managing the training function within their organizations.

(White Paper) Planning Your Office 2007 Rollout Strategy

March 23, 2009 by Profisciencē Partners

Download white paper “Planning Your Office 2007 Rollout Strategy – Think Again”

An Office 2007 rollout provides the perfect storm for exposing the widespread skill crisis that looms within law firms, both large and small. To help law firms stay competitive in the next decade, IT training leaders need to address the growing technical skill gap for legal secretaries and engineer an Office 2007 training solution that will impact the firm’s ability to be productive, stay competitive, and support improved levels of client service.

To learn more about this important topic, this white paper challenges law firms to align their Office 2007 rollouts with a strategic learning initiative that will mitigate the risks associated with the growing technical skills gap for legal secretaries. The paper also focuses on minimizing the disruption of the upgrade, using prescriptive learning plans to guide the training, and following the upgrade, delivering compelling data to management that has real business impact.

Planning Your Office 2007 Rollout Strategy – Think Again.pdf

Theresa Lundquist Delivers Session to Legal Technology Association in Dallas April 8

March 23, 2009 by Profiscience Partners

Session:
Planning Your Office 2007 Rollout Strategy?  Think Again.

Date:
Wednesday, April 8, 2009

Time:
11:30 am – 1:00 pm

Location:
The City Club, 69th Floor
Bank of America Plaza
901 Main Street
Dallas, Texas

To Register:
http://www.ltaonline.org/rsvp.php?event=112 
 

Session Description:
An Office 2007 rollout provides the perfect storm for exposing the widespread skill crisis that looms within law firms, both large and small. To help law firms stay competitive in the next decade, IT training leaders need to address the growing technical skill gap for legal secretaries and engineer an Office 2007 training solution that will impact the firm’s ability to be productive, stay competitive, and support improved levels of client service.

This session will challenge law firms to align their Office 2007 rollouts with a strategic learning initiative that will mitigate the risks associated with the growing technical skills gap for legal secretaries. It will also focus on minimizing the disruption of the upgrade, using prescriptive learning plans to guide the training, and following the upgrade—delivering compelling data to management that has real business impact.

For more information, contact Theresa Lundquist at Theresa.Lundquist@Profiscience.com.

Theresa Lundquist Delivers ILTA Product Briefing March 9

February 24, 2009 by Profiscience Partners

Product Briefing:
Improve Performance and Productivity with SkillSite: More Learning | Less Training

Date:
03/09/2009

Time:
12:00 pm Eastern, 11:00 am Central, 10:00 am Mountain, 9:00 am Pacific

Location:
Your office

To Register:
https://www1.gotomeeting.com/register/901871761

For additional information, go to ILTA’s web site using this link: http://www.iltanet.org/MainMenuCategory/Meetings/ProductBriefings/Improve-Performance-and-Productivity-with-SkillSite.aspx

Session Description:  Profisciencē Partners is pleased to announce its newest product, SkillSite, an Assessment Management System that provides a complete set of tools for law firms to successfully implement, score, and manage competency-based assessments for employees and new hires.

Designed exclusively for law firms, SkillSite creates personalized learning plans following assessment that are imported into your LMS, enabling employees to quickly access their assessment results and complete prescribed training, allowing them to focus immediately on learning and acquiring new skills. This unique capability enables firms to take an important step after assessment, which is to provide the right training to close identified skill gaps and facilitate more learning with less training.

Theresa Lundquist will showcase SkillSite, a comprehensive solution that provides end-to-end implementation and management for assessment, helping law firms to successfully drive performance improvement. This session will include a preview of a Microsoft Word assessment, demonstrate how SkillSite automatically scores assessments and generates customized learning plans. You’ll also see individually scored results following an assessment.

For more information, contact Theresa Lundquist at Theresa.Lundquist@Profiscience.com.

Traveling Coaches Bundles CLASS with SkillSite

February 1, 2009 by Profiscience Partners

FEBRUARY 1, 2009, DALLAS, TEXAS – Traveling Coaches announced the company’s plan to bundle its CLASS training program with SkillSite, Profisciencē Partners’ newest assessment tool.  CLASS (Continued Learning and Software Skills) is a collection of modular, legal specific and customizable technology training materials. SkillSite is a ground breaking Assessment Management System that delivers a framework for measuring technical skills.

SkillSite enables a law firm to identify specific skill gaps and significantly improve performance through the delivery of prescriptive training. Following assessment, SkillSite creates personalized learning plans for each employee that are automatically imported into UniversitySite and leverage the content from the CLASS (instructor-led) and CLASSe (eLearning) programs.

 “SkillSite is an amazing tool for identifying legal users’ knowledge gaps” said Gina Buser, co-founder and CEO of Traveling Coaches. “The modular, legal-specific CLASS content is the perfect complement to the learning plans generated by SkillSite.”

Since 2003, Traveling Coaches has bundled CLASS with Profisciencē Partners’ UniversitySite learning management system. Developed as the perfect complement to UniversitySite and now SkillSite, the wildly popular CLASS program has been implemented by over 170 law firms and corporate legal departments with nearly 80,000 users.

“We have been aggressively expanding our software portfolio in the last year to broaden our capabilities to help clients implement learning strategies that can improve employee skills and expertise,” added Theresa Lundquist, Chief Learning Strategist for Profisciencē Partners. “This persistent focus has been our driving force as we strive to help law firms achieve their business goals, and we are pleased to have CLASS and CLASSe as an outstanding delivery system to deliver targeted learning plans following assessment.”

About Traveling Coaches
Traveling Coaches is an unrivaled authority on user adoption of technology.  More than a training company, Traveling Coaches’ comprehensive solutions ensure increased productivity and reduced support cost for the legal industry’s mission critical processes: document production and management. Since 1995, over 600 law firms and corporate legal departments, including the majority of the Am Law 100, have partnered with Traveling Coaches to increase the ROI of their technology investments. From consulting to application integration, coaching to curriculum, skill assessment to learning management, Traveling Coaches is the common denominator of successful technology initiatives.

About Profisciencē Partners
Profisciencē Partners (www.profiscience.com) is a leading provider of software solutions for learning and performance management for the legal industry, which includes UniversitySite (LMS), SkillSite (Assessment) and SupportSite (Help Desk) as a suite of product offerings. As experts in strategic education and performance consulting, Profisciencē Partners delivers products and services to law firms in the United States and abroad.

Profisciencē Partners at LegalTech New York 2009

January 18, 2009 by Profiscience Partners

LegalTech is the largest legal technology event of the year and the best resource for law firms to gain important information for improving their technology needs and law practice management.  Profisciencē Partners will be attending this outstanding legal event, presenting two engaging sessions to the New York legal community.

Theresa Lundquist Delivers Session at LegalTech-NY ‘09

January 16, 2009 by Profiscience Partners

Tuesday February 3, 9:30 am
Session: Improve Performance and Productivity: More Learning | Less Training

Theresa Lundquist will co-present with EncoreTech (www.EncoreTech.com) to showcase SkillSite, a ground breaking web based platform that provides a complete set of tools for law firms to successfully implement, score, and manage competency-based assessments for employees and new hires. Stacy Gittleman, CEO of EncoreTech, will also announce Encore Learning System—SkillSite Edition, a turnkey solution that provides training departments the tools to deliver prescriptive training that will target skill gaps following assessment. This presentation is Tuesday, February 3, 2009, 9:30-11:30 am. Location is the Warwick Hotel (Davies Room), directly across from The Hilton New York, site of LegalTech New York. To reserve your attendance, RSVP Jennifer Cadieux at JCadieux@EncoreTech.com.